![]() ![]() Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. We recognise that every organisation is different. With 4.6 stars and over 7,000 reviews on Amazon, it’s no surprise that this book is a top choice if. If you read this book, you will learn how to: Transform your anger and hurt feelings (and others) into powerful dialogue. It's a great way to develop, enhance and refresh your knowledge. This book gives you the tools to handle life’s most difficult and important conversations. Giving you the opportunity to work through theory, explore case studies and answer interactive questions. We also offer free e-learning on a wide range of employment relations topics including managing people. To find out more contact our Customer Services Team on 03 or complete our online enquiry form To save you time and money, we can deliver bespoke training at your workplace. Solutions, follow up action and support.Think about your approach and the outcome.Our expert-led training sessions are designed to facilitate discussion and interaction. NB: This event will give delegates practical experience and attendees should be prepared to engage in role play exercises. Good audio and pleasant to listen to - I highly recommend this book. Being prepared takes the stress out of the task. I have use the knowledge and guidance presented in this book, to prepare myself for difficult conversations, for example, when I needed to tell my adult son he needed to move out. Our ultimate guide to having difficult conversations with employees will help you nail these conversations every step of the way. Suitable Forĭelegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish enhance their CPD. Great book, great guide and insightful information. This event will also cover ways to address sensitive subject matters like bullying, emotional issues, resistance to criticism and poor performance.Īll delegates will receive an electronic certificate of attendance for their participation in the training. Immerse yourself in a safe role-play environment where you will gain hands on experience of how to manage discussion around a range of uncomfortable subjects including personality clashes, discipline and dismissal. Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with staff. In a workplace context these skills can help promote productivity, employee engagement and lead to an overall better managed workforce. Tackling contentious issues in a balanced, calm and consistent way is a valued skill in all areas of life. This full day event will give you practical and effective techniques to confidently conduct and manage difficult conversations with staff. One of the most challenging parts of managing performance is initiating conversations around sensitive topics. ![]()
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